WORK FROM HOME

VIRTUAL
CUSTOMER SUPPORT

Are you dressed and ready for a long commute to work? Are you tired of the monotonous 9 to 5 routine? Are you looking for an alternative to rideshare and delivery apps to supplement your income? Do you have a gap in your resume that potential employers frown upon? Are you fresh out of school with no work experience? Lack of transportation preventing you from maintaining a “normal job”? Are you a millennial wanting to gain financial independence and move out of your parents’ basement? Stuck at home with nothing to do? Whatever your reasons are, we may be the perfect solution for you.

LIVE

the dream

WORK

from home

BALANCE

your life

WORK FROM HOME

Working from home gives you the chance to be your own boss. Make your own hours and set your schedule to work around your life, not the other way around.

Enjoy the freedom and flexibility of working from the comfort of your home.

Opportunities include providing Customer Service, Technical Support, Inbound Sales Support, Billing Support, Product Support and Order Support to our Client’s customers. The majority of contracts provide service in English only, but we ocassionally offer bilingual English/Spanish as well as English/French contracts.

Customer Service

Process orders, provide information, resolve customer issues or questions. Fulfill customer needs to ensure customer satisfaction.

Technical Support

Troubleshoot technical issues a customer may be experiencing with various tools such as screen share.

Inbound Sales

Pitch new products or services to interested customers. Assist customers with placing, changing or canceling orders.

Product Support

Help customers navigate software or answer questions regarding different products offered.

Support

The majority of our contracts provide Customer Service phone support to fortune 500 companies and small businesses.

We do occasionally have opportunities to provide Video Support, Chat Support and Data Entry.

Phone Support

Video Support

w

Chat Support

i

Data Entry

1

Multi-Channel Support

The numbers

Our team handles both short term and long term projects for various companies. Contractors choose who they work for and when they work. Our success depends on our Contractors providing quality service to our Clients.

  • Closed Tickets – 95%
  • Customer Satisfaction rate – 98%
  • aht under 17 minutes – 87%

Projects

Satisfied Clients

Ongoing Projects

Cups Of Coffee

Let’s Start Something GOOD!
NEXT STEPS

Please see our Frequently Asked Questions page to see if you are a suitable candidate to work from home. If you have reviewed our FAQ page and would like to apply see GET STARTED to fill out your initial application. If you are a qualified candidate our Team will reach out to schedule a virtual interview with you.

If you would like to know specific details regarding current opportunities please visit our JOBS page for more information.  If you have more questions, please feel free to Contact Us.